Our Promise

7 days change of mind return applies on all purchases except brand new products. Return postage to be reimbursed by PayPal or via Bank account. In case of a full refund, product purchase price will be refunded in full within 3 business days once the item is delivered back to us on the following address

Phonebot
Attention : Refund Returns Shop A 289 Broadway Reservoir Vic 3073

Warranty

Brand New

24 Months Australian Manufacturers warranty to be claimed either via us or the manufacturer.
If the product is deemed faulty within 30 days of purchase, customer is entitled for a full refund. In case of fault after the 30 day period, customer is entitled to a product replacement or repair. Refunds after the 30 day period will be issued on Phonebots discretion if repair or replacement isn't possible.

Open Box

12 Months warranty to be claimed via us or the manufacturer.
If the product is deemed faulty within 30 days of purchase, customer is entitled for a full refund. In case of fault after the 30 day period, customer is entitled to a product replacement or repair. Refunds after the 30 day period will be issued on Phonebots discretion if repair or replacement isn't possible.

Like New

Refer to individual product listings for warranty information
If the product is deemed faulty within 30 days of purchase, customer is entitled for a full refund. In case of fault after the 30 day period, customer is entitled to a product replacement or repair. Refunds after the 30 day period will be issued on Phonebots discretion if repair or replacement isn't possible.

A Grade

Refer to individual product listings for warranty information
If the product is deemed faulty within 30 days of purchase, customer is entitled for a full refund. In case of fault after the 30 day period or battery capacity is less than 85%, customer is entitled to a product replacement or repair. Refunds after the 30 day period will be issued on Phonebots discretion if repair or replacement isn't possible.

B Grade

Refer to individual product listings for warranty information
If the product is deemed faulty within 30 days of purchase, customer is entitled for a full refund. In case of fault after the 30 day period or battery capacity is less than 80%, customer is entitled to a product replacement or repair. Refunds after the 30 day period will be issued on Phonebots discretion if repair or replacement isn't possible.