Once your order has been processed, we’ll verify your payment details. This can take up to 24 hours.

General handling time for most orders is 3-6 working days. Once the item is dispatched, it should arrive within 3-5 working days as per AUS post and Fastway delivery schedule.

All orders placed on Friday and weekend would be dispatched on monday

For those who live outside metro areas or regional centres, delivery may extend to 7 working days.

We'll email you tracking details for your order once it’s been dispatched so you can stay up to date with your delivery.

Our Promise

7 days change of mind applies on all purchases. Return postage to be reimbursed by PayPal. Product purchase price to be refunded in full within 3 business days once the item is delivered back to us on the following address

Phonebot
Attention : Refund Returns Shop A 289 Broadway reservoir 3073, Melbourne Australia

Warranty

24 Months Australian Manufacturers warranty to be claimed either via us or the manufacturer.
If the product is deemed faulty within 30 days of purchase, customer is entitled for a full refund. In case of fault after the 30 day period, customer is entitled to a product replacement or repair. Refunds after the 30 day period will be issued on Phonebots discretion if repair or replacement isn't possible.

12 Months warranty to be claimed via us or the manufacturer.
If the product is deemed faulty within 30 days of purchase, customer is entitled for a full refund. In case of fault after the 30 day period, customer is entitled to a product replacement or repair. Refunds after the 30 day period will be issued on Phonebots discretion if repair or replacement isn't possible.

12 Months Warranty
If the product is deemed faulty within 30 days of purchase, customer is entitled for a full refund. In case of fault after the 30 day period, customer is entitled to a product replacement or repair. Refunds after the 30 day period will be issued on Phonebots discretion if repair or replacement isn't possible.

6 Months Warranty
If the product is deemed faulty within 30 days of purchase, customer is entitled for a full refund. In case of fault after the 30 day period or battery capacity is less than 85%, customer is entitled to a product replacement or repair. Refunds after the 30 day period will be issued on Phonebots discretion if repair or replacement isn't possible.

3 Months Warranty
If the product is deemed faulty within 30 days of purchase, customer is entitled for a full refund. In case of fault after the 30 day period or battery capacity is less than 80%, customer is entitled to a product replacement or repair. Refunds after the 30 day period will be issued on Phonebots discretion if repair or replacement isn't possible.