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Frequently Asked Questions

When is the best time to sell an iPhone in Australia?

June to August, ahead of Apple's September announcement. Supply has not yet surged from upgraders, and prices are at their seasonal high.

How much does an iPhone lose in value when a new model launches?

The previous model typically drops 8 to 15% in the 30 days around Apple's September announcement, with values bottoming out in October.

Does a carrier-locked iPhone sell for less?

Yes. A carrier-locked iPhone tied to Telstra, Optus, or Vodafone sells for around 10 to 15% less than an unlocked equivalent on the private market. Unlocking your phone before selling is worth the effort.


Is it better to trade in or sell privately?

Private sale on eBay or Gumtree returns more, typically A$50 to A$150 above trade-in for the same model in the same condition. Trade-in is faster, and the payout is guaranteed. Which is better depends on how much your time is worth.

Does the condition affect how much I get at trade-in?

Yes. As-new condition gets the highest payout. Any visible wear reduces the offer. The longer you hold the phone, the more wear it accumulates and the lower the return.

What is iCloud Activation Lock, and why does it matter when selling?

Activation Lock ties your iPhone to your Apple ID. If it is still active when you sell, the new owner cannot set up the phone, and no trade-in program will accept it. Turn it off before you hand over the device by removing the phone from your Apple ID in Settings.