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Norton Security Standard For 1 Device
Model: Region/State
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A$55
Order before midnight to receive it by Tue 16 DecMetro areas only. Some regional areas might take longer to deliver.
* Deliveries during the Covid-19 outbreak are taking longer than usual. Our delivery partners are experiencing 1-2 day delays due to high volumes.
Norton Security
Norton Security
We have new ways to help protect your devices and online privacy.
Norton device security for smartphones, tablets, and laptops
Building upon the legacy of Norton Security, Norton Internet Security, and the original Norton 360™ and powered by artificial intelligence (AI) and machine learning-based security technology, NEW Norton™ 360 plans offer multi-layered protection, including:
· Intrusion Prevention Systems (IPS) analyzes information arriving from a network (like the Internet) and helps block potential online threats before they hit your computer. (PC, Mac)
· Antivirus with Advanced Machine Learning scans and helps remove malware files that enter a device, using emulation to test and see what files do, and machine learning. (PC, Mac, Android)
· Reputation Protection (Insight) uses the reputation information gathered from Symantec’s Global Intelligence Network to classify software application files based on their attributes. (PC)
· Behavioral Protection (SONAR) uses artificial intelligence to classify applications based on behavior, and automatically helps block applications that display suspicious behavior. (PC)
· Proactive Exploit Protection (PEP) helps protect against ‘zero-day’ attacks that exploit vulnerabilities in applications or the operating system. (PC)
· Power Eraser helps detect and lets you remove high-risk applications and malware that may be residing on your computer. (PC)
Defense against today’s cyber threats.
Cyberthreats are ever-evolving. Cybercriminals can steal personal information through your computers and mobile devices, and there are a number of ways that they do it.
Cybercriminals can use different types of malware to get what they want, such as:
· Cryptojacking: Malware that gives cybercriminals access to “mine” cryptocurrency on your computer, at the expense of your resources. Learn more about cryptojacking.
· Formjacking: Malware in which cybercriminals inject malicious code into online forms to steal payment card details on legitimate websites. Learn more about formjacking.
· Ransomware: Malware that encrypts a computer’s contents and then demands a ransom to restore them, usually in the form of cryptocurrency like Bitcoin
· Remote Access Trojans (RAT): Malware that gives a cybercriminal a “back door” to remotely access a compromised computer
Cybercriminals also still use malware like viruses, worms and spyware in addition to newer techniques. NEW Norton 360 helps defend against the ways cybercriminals infect devices with malware and compromise online privacy. That’s cyberthreat defense from a trusted leader in consumer cybersecurity.
We are part of one of the world’s largest civilian cyber intelligence networks.
What does it take to defend against today’s online threats? As part of Symantec, we are part of one of the world’s largest civilian cyber intelligence networks allowing our products to help protect against the most advanced threats.
Once your order has been processed, we'll verify your payment details. This can take up to 24 hours.
| Service | Delivery Schedule | Cost per Shipment |
| Australia Post | 1-3 days after dispatch Monday - Friday | $15 Express , $0 Standard |
General handling time for most orders is 1-2 working days. Once the item is dispatched, it should arrive within 2-3 working days as per Australia Post schedule.
All orders placed on the weekend including Friday will be dispatched on Monday
For those who live outside metro areas or regional centres, delivery may extend to 7 working days.
We'll email you tracking details for your order once it's been dispatched so you can stay up to date with your delivery.
Your Protection, Our Promise
Shopping for refurbished tech should feel as secure as buying new. That’s why every Phonebot device comes with comprehensive warranty coverage and hassle-free returns — because your confidence matters.
12-Month Warranty Coverage
Every refurbished device is protected for a full year from purchase. If something goes wrong, we’ll fix it, replace it, or refund it — your choice.
How to claim:
- Submit a warranty claim online
- Call us at +61 39 462 6936
- Email [email protected]
What’s covered:
- Hardware malfunctions and defects
- Battery health (guaranteed above 80% capacity)
- Electrical and mechanical failures
- Software issues related to hardware
What’s not covered:
- Accidental damage (drops, spills, cracks)
- Liquid damage or water exposure
- Unauthorized modifications or repairs
- Normal wear and tear
30-Day Change of Mind Returns
Not quite right? Return any device within 30 days for a full refund — no questions asked.
The process:
- Receive a prepaid return label instantly
- Pack your device securely
- Drop it at any Australia Post location
- Get your refund within 1–3 business days of receipt
Conditions:
- Device must be in the same condition as received
- All original accessories must be included
- No signs of damage or tampering
Battery Performance Guarantee
We stand behind every battery. All devices maintain at least 80% battery capacity, ensuring reliable all-day performance.
Our battery promise:
- iPhone 11 and older: 6-month battery warranty
- iPhone 12 and newer: 12-month battery warranty
- All other devices: Coverage per manufacturer standards
- Free battery replacement if health drops below 80% during warranty
Repair & Replacement Process
- Assessment — Our technicians diagnose the issue
- Solution — We offer repair, replacement, or refund
- Timeframe — 1–3 business days for processing
- Delivery — Free express shipping both ways
Important notes:
- Repairs use genuine or OEM-certified parts
- Replacements are same model or equivalent
- AMTA-blocked devices eligible for refund or replacement
- No courtesy devices during repair period
Data & Privacy Protection
Your responsibility:
- Back up all data before sending your device
- Perform a factory reset if possible
- Remove SIM cards and memory cards
Our commitment:
- We don’t access or retain customer data
- All returned devices undergo secure data wiping
- Privacy protected under Australian law
Shipping & Handling
Warranty claims:
- Free prepaid return labels provided
- Protective packaging included
- Tracked shipping both ways
- Insurance coverage included
Delivery issues:
- Report damage within 24 hours of delivery
- Photo evidence required for shipping damage
- Immediate replacement for courier-damaged items
Consumer Rights
This warranty is provided in addition to your rights under Australian Consumer Law. Nothing in these terms overrides your statutory protections.
Key protections:
- Guaranteed acceptable quality
- Fitness for disclosed purpose
- Match description provided
- Right to remedies for major failures
Device-Specific Notes
- iOS devices: Some models may have non-functional camera shutter sounds due to regional firmware. We'll offer a variant or full refund within 30 days if this affects you.
- International models: Phonebot sources globally to offer better prices. All devices work perfectly with Australian networks and come with local warranty support.
Need Help?
Learn more: Returns policy details
Call us: +61 39 462 6936
Email: [email protected]
Hours:
Monday to Friday: 9:30 am – 5:00 pm
Saturday & Sunday: 11:00 am – 4:00 pm
Live chat: Available during business hours
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Need help deciding?
Got a question? Need some help? For a quick and convenient way to get in touch, chat to us using your favorite messaging app!
Phonebot staff members are available to chat online, Monday to Friday: 9:30 am - 5:00 pm Saturday & Sunday: 11:00 am - 4:00 pm ( Australian Eastern Standard Time )
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