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Samsung Galaxy Xcover 5 Dual Sim (64GB) [Grade A]
Model: Global Model SM-G525F/DS
In Stock
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A Grade - Excellent condition with minimal cosmetic marks invisible at arm's length. Fully tested to OEM standards with 80-85%+ battery health verified. Our bestselling grade, premium quality meets smart value.
Battery performance guaranteed
What's inside the box:
USB Charging Cable
Quantity:
A$399A$499
Order before midnight to receive it by Fri 07 NovMetro areas only. Some regional areas might take longer to deliver.
* Deliveries during the Covid-19 outbreak are taking longer than usual. Our delivery partners are experiencing 1-2 day delays due to high volumes.
Samsung Galaxy Xcover 5 Dual Sim (64GB) [Grade A]
Essential, rugged convenience to meet your business needs
Designed for durability, Galaxy XCover 5 is ready to go where life takes you. The XCover key adds convenience at a press, like easily turning on the LED Torchlight, or you can customize it to bring up the apps you need to get down to business.
Durability for where work takes you
Stay on task even when you're working in harsh environments. Galaxy XCover 5 has an IP68 rating and meets MIL-STD 810H standards to protect itself. So when you're out in the field or on-site, a little water or dropping your phone won't prevent you from getting the job done.
A great view, in the office or out in the field
Take in the sights and carry on. Galaxy XCover 5 has a 5.3-inch HD+ display for a detailed viewing experience wherever business takes you. Check out documents, watch videos, and make sure you're on the right track in Maps on a handy, vivid screen.
Stay protected, stay on track
When work calls for protective gloves, you can keep on using your phone. The display features increased touch sensitivity, so you can use your Galaxy XCover 5 on the construction site or in the factory.
Capture the great outdoors
Make your memories last when you're out — the 16MP Rear Camera and 5MP Front Camera on Galaxy XCover 5 deliver clear photos. And with the Dual LED Flash brightening up low-light environments, you can get the shot from morning to night.
Power through the workday
Galaxy XCover 5 has a 3,000mAh (typical) replaceable battery, giving you long-lasting power. Switch it out with an extra battery when you're running low, or plug your phone in for a fast recharge with 15W Fast Charging. Plus, 2 POGO pins support charging multiple devices simultaneously.
Storage and speed you can count on
Galaxy XCover 5 combines Octa-core processing power with up to 4GB of RAM for fast and efficient performance for the task at hand. Enjoy 64GB of internal storage or add even more space with up to 1TB microSD card
Protect what matters to you
Built into the phone's hardware and software from the start, Samsung Knox is designed to help protect your phone from the minute it's turned on. The multi-layered security helps defend your most sensitive information from malware and malicious threats.
Keep your business under wraps
Galaxy XCover 5 comes with advanced security measures that help keep your data private. Face Recognition securely and easily unlocks your phone even if you're wearing gloves. And enhanced security maintenance releases help ensure you're up to date for up to 5 years after Global Launching.
The complete package for mobile workspace
Galaxy Enterprise Edition is the all-in-one offering making it simple to secure, deploy and manage your mobile fleet. Equipped with Knox Suite, it's simple to set up out of the box and comes with consistent security maintenance releases for business continuity throughout the device's lifetime.
Scanning made quick and easy
You can easily scan barcodes with Knox Capture, which transforms Galaxy XCover 5 into an enterprise-grade scanner with an intuitive push-to-scan button. When the button's pushed, Knox Capture triggers the special camera adjustment features built into the phone.
Simplify your business communication
Get in touch with your team at the push of the XCover key. Galaxy XCover 5 is compatible with Push-to-Talk solutions for ease of use. It also supports the Microsoft Teams platform, turning your phone into a secure walkie-talkie that can connect to other users.
Once your order has been processed, we'll verify your payment details. This can take up to 24 hours.
| Service | Delivery Schedule | Cost per Shipment |
| Australia Post | 1-3 days after dispatch Monday - Friday | $15 Express , $0 Standard |
General handling time for most orders is 1-2 working days. Once the item is dispatched, it should arrive within 2-3 working days as per Australia Post schedule.
All orders placed on the weekend including Friday will be dispatched on Monday
For those who live outside metro areas or regional centres, delivery may extend to 7 working days.
We'll email you tracking details for your order once it's been dispatched so you can stay up to date with your delivery.
Your Protection, Our Promise
Shopping for refurbished tech should feel as secure as buying new. That’s why every Phonebot device comes with comprehensive warranty coverage and hassle-free returns — because your confidence matters.
12-Month Warranty Coverage
Every refurbished device is protected for a full year from purchase. If something goes wrong, we’ll fix it, replace it, or refund it — your choice.
How to claim:
- Submit a warranty claim online
- Call us at +61 39 462 6936
- Email [email protected]
What’s covered:
- Hardware malfunctions and defects
- Battery health (guaranteed above 80% capacity)
- Electrical and mechanical failures
- Software issues related to hardware
What’s not covered:
- Accidental damage (drops, spills, cracks)
- Liquid damage or water exposure
- Unauthorized modifications or repairs
- Normal wear and tear
30-Day Change of Mind Returns
Not quite right? Return any device within 30 days for a full refund — no questions asked.
The process:
- Receive a prepaid return label instantly
- Pack your device securely
- Drop it at any Australia Post location
- Get your refund within 1–3 business days of receipt
Conditions:
- Device must be in the same condition as received
- All original accessories must be included
- No signs of damage or tampering
Battery Performance Guarantee
We stand behind every battery. All devices maintain at least 80% battery capacity, ensuring reliable all-day performance.
Our battery promise:
- iPhone 11 and older: 6-month battery warranty
- iPhone 12 and newer: 12-month battery warranty
- All other devices: Coverage per manufacturer standards
- Free battery replacement if health drops below 80% during warranty
Repair & Replacement Process
- Assessment — Our technicians diagnose the issue
- Solution — We offer repair, replacement, or refund
- Timeframe — 1–3 business days for processing
- Delivery — Free express shipping both ways
Important notes:
- Repairs use genuine or OEM-certified parts
- Replacements are same model or equivalent
- AMTA-blocked devices eligible for refund or replacement
- No courtesy devices during repair period
Data & Privacy Protection
Your responsibility:
- Back up all data before sending your device
- Perform a factory reset if possible
- Remove SIM cards and memory cards
Our commitment:
- We don’t access or retain customer data
- All returned devices undergo secure data wiping
- Privacy protected under Australian law
Shipping & Handling
Warranty claims:
- Free prepaid return labels provided
- Protective packaging included
- Tracked shipping both ways
- Insurance coverage included
Delivery issues:
- Report damage within 24 hours of delivery
- Photo evidence required for shipping damage
- Immediate replacement for courier-damaged items
Consumer Rights
This warranty is provided in addition to your rights under Australian Consumer Law. Nothing in these terms overrides your statutory protections.
Key protections:
- Guaranteed acceptable quality
- Fitness for disclosed purpose
- Match description provided
- Right to remedies for major failures
Device-Specific Notes
- iOS devices: Some models may have non-functional camera shutter sounds due to regional firmware. We'll offer a variant or full refund within 30 days if this affects you.
- International models: Phonebot sources globally to offer better prices. All devices work perfectly with Australian networks and come with local warranty support.
Need Help?
Learn more: Returns policy details
Call us: +61 39 462 6936
Email: [email protected]
Hours:
Monday to Friday: 9:30 am – 5:00 pm
Saturday & Sunday: 11:00 am – 4:00 pm
Live chat: Available during business hours
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Need help deciding?
Got a question? Need some help? For a quick and convenient way to get in touch, chat to us using your favorite messaging app!
Phonebot staff members are available to chat online, Monday to Friday: 9:30 am - 5:00 pm Saturday & Sunday: 11:00 am - 4:00 pm ( Australian Eastern Standard Time )
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