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Apple iPhone XS Max (256GB) [Brand New]
Model: Global Models A1921/A2101/A2102/A2104
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Quantity:
A$1,299
Order before midnight to receive it by Thu 18 DecMetro areas only. Some regional areas might take longer to deliver.
* Deliveries during the Covid-19 outbreak are taking longer than usual. Our delivery partners are experiencing 1-2 day delays due to high volumes.
Apple iPhone XS Max (256GB) [Brand New]
SPECIFICATION
Size and Weight
- Width: 3.05 inches (77.4 mm)
- Height: 6.20 inches (157.5 mm)
- Depth: 0.30 inch (7.7 mm)
- Weight: 7.34 ounces (208 grams)
Display
- Super Retina HD display
- 6.5‑inch (diagonal) all‑screen OLED Multi‑Touch display
- HDR display
- 2688‑by-1242‑pixel resolution at 458 ppi
- 1,000,000:1 contrast ratio (typical)
- True Tone display
- Wide color display (P3)
- 3D Touch
- 625 cd/m2 max brightness (typical)
- Fingerprint-resistant oleophobic coating
- Support for display of multiple languages and characters simultaneously
The iPhone XS Max display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 6.46 inches diagonally (actual viewable area is less).
Splash, Water, and Dust Resistant
- Rated IP68 (maximum depth of 2 meters up to 30 minutes) under IEC standard 60529
Chip
- A12 Bionic chip
- Next-generation Neural Engine
Camera
- Dual 12MP wide-angle and telephoto cameras
- Wide-angle: ƒ/1.8 aperture
- Telephoto: ƒ/2.4 aperture
- 2x optical zoom; digital zoom up to 10x
- Portrait mode with advanced bokeh and Depth Control
- Portrait Lighting with five effects (Natural, Studio, Contour, Stage, Stage Mono)
- Dual optical image stabilization
- Six‑element lens
- Quad-LED True Tone flash with Slow Sync
- Panorama (up to 63MP)
- Sapphire crystal lens cover
- Backside illumination sensor
- Hybrid IR filter
- Autofocus with Focus Pixels
- Tap to focus with Focus Pixels
- Smart HDR for photos
- Wide color capture for photos and Live Photos
- Local tone mapping
- Advanced red-eye correction
- Exposure control
- Auto image stabilization
- Burst mode
- Timer mode
- Photo geotagging
- Image formats captured: HEIF and JPEG
Video Recording
- 4K video recording at 24 fps, 30 fps, or 60 fps
- 1080p HD video recording at 30 fps or 60 fps
- 720p HD video recording at 30 fps
- Extended dynamic range for video up to 30 fps
- Optical image stabilization for video
- 2x optical zoom; digital zoom up to 6x
- Quad-LED True Tone flash
- Slo‑mo video support for 1080p at 120 fps or 240 fps
- Time‑lapse video with stabilization
- Cinematic video stabilization (1080p and 720p)
- Continuous autofocus video
- Take 8MP still photos while recording 4K video
- Playback zoom
- Video geotagging
- Video formats recorded: HEVC and H.264
- Stereo recording
TrueDepth Camera
- 7MP camera
- ƒ/2.2 aperture
- Portrait mode with advanced bokeh and Depth Control
- Portrait Lighting with five effects (Natural, Studio, Contour, Stage, Stage Mono)
- Animoji and Memoji
- 1080p HD video recording at 30 fps or 60 fps
- Smart HDR for photos
- Extended dynamic range for video at 30 fps
- Cinematic video stabilization (1080p and 720p)
- Wide color capture for photos and Live Photos
- Retina Flash
- Backside illumination sensor
- Auto image stabilization
- Burst mode
- Exposure control
- Timer mode
Face ID
- Enabled by TrueDepth camera for facial recognition
Apple Pay
- Pay with your iPhone using Face ID in stores, within apps, and on the web
- Send and receive money in Messages
- Complete purchases made with Apple Pay on your Mac
Cellular and Wireless
- Model A1920*
FDD‑LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 29, 30, 32, 66, 71)
TD‑LTE (Bands 34, 38, 39, 40, 41, 46)
CDMA EV-DO Rev. A (800, 1900 MHz)
UMTS/HSPA+/DC-HSDPA (850, 900, 1700/2100, 1900, 2100 MHz)
GSM/EDGE (850, 900, 1800, 1900 MHz) - Model A1921*
FDD‑LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 29, 30, 32, 66, 71)
TD‑LTE (Bands 34, 38, 39, 40, 41, 46)
CDMA EV-DO Rev. A (800, 1900 MHz)
UMTS/HSPA+/DC-HSDPA (850, 900, 1700/2100, 1900, 2100 MHz)
GSM/EDGE (850, 900, 1800, 1900 MHz) - All models
Gigabit-class LTE with 4x4 MIMO and LAA
802.11ac Wi‑Fi with 2x2 MIMO
Bluetooth 5.0 wireless technology
NFC with reader mode
Express Cards with power reserve
Location
- Assisted GPS, GLONASS, Galileo, and QZSS
- Digital compass
- Wi‑Fi
- Cellular
- iBeacon microlocation
Video Calling
- FaceTime video calling over Wi‑Fi or cellular
Audio Calling
- FaceTime audio
- Voice over LTE (VoLTE)
- Wi‑Fi calling
Audio Playback
- Audio formats supported: AAC‑LC, HE‑AAC, HE‑AAC v2, Protected AAC, MP3, Linear PCM, Apple Lossless, FLAC, Dolby Digital (AC‑3), Dolby Digital Plus (E‑AC‑3), and Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX, and AAX+)
- Wider stereo playback
- User‑configurable maximum volume limit
Video Playback
- Video formats supported: HEVC, H.264, MPEG‑4 Part 2, and Motion JPEG
- High Dynamic Range with Dolby Vision and HDR10 content
- AirPlay Mirroring, photos, and video out to Apple TV (2nd generation or later)
- Video mirroring and video out support: Up to 1080p through Lightning Digital AV Adapter and Lightning to VGA Adapter (adapters sold separately)6
Siri
- Use your voice to send messages, set reminders, and more
- Get intelligent suggestions on your Lock screen and in Messages, Mail, QuickType, and more
- Activate hands-free with only your voice using “Hey Siri”
- Use your voice to run shortcuts from your favorite apps
External Buttons and Connectors
- Volume up/down
- Ring/Silent
- Side button
- Built-in stereo speaker
- Lightning connector
- Built-in microphone
Power and Battery
- Lasts up to 1.5 hours longer than iPhone X
- Talk time (wireless): Up to 25 hours
- Internet use: Up to 13 hours
- Video playback (wireless): Up to 15 hours
- Audio playback (wireless): Up to 65 hours
- Fast-charge capable: Up to 50% charge 30 minutes
- Built-in rechargeable lithium-ion battery
- Wireless charging (works with Qi chargers)
- Charging via USB to computer system or power adapter
Sensors
- Face ID
- Barometer
- Three‑axis gyro
- Accelerometer
- Proximity sensor
- Ambient light sensor
Operating System
iOS 12
iOS is the world’s most personal and secure mobile operating system, packed with powerful features that help you get the most out of every day.
Accessibility
Accessibility features help people with disabilities get the most out of their new iPhone XS. With built-in support for vision, hearing, physical and motor skills, and learning and literacy, you can fully enjoy the world’s most personal device.
Features include:
- VoiceOver
- Zoom
- Magnifier
- RTT and TTY support
- Siri and Dictation
- Type to Siri
- Switch Control
- Closed Captions
- AssistiveTouch
- Speak Screen
Built-in Apps
- Camera
- Photos
- Health
- Messages
- Phone
- FaceTime
- Music
- Wallet
- Safari
- Maps
- Siri
- Calendar
- iTunes Store
- App Store
- Notes
- News
- Contacts
- Books
- Home
- Weather
- Reminders
- Clock
- TV
- Stocks
- Calculator
- Voice Memos
- Compass
- Podcasts
- Watch
- Tips
- Find My iPhone
- Find My Friends
- Settings
- Files
- Measure
Free Apps from Apple
Pages, Numbers, Keynote, iMovie, GarageBand, iTunes U, Clips, and Apple Store app are preinstalled.
- iMovie
- Pages
- Keynote
- Numbers
- iTunes U
- GarageBand
- Apple Store
- Trailers
- Apple TV Remote
- iTunes Remote
- Music Memos
- Clips
- Shortcuts
Headphones
- EarPods with Lightning Connector
SIM Card
- Dual SIM (nano-SIM and eSIM)
- iPhone XS and iPhone XS Max are not compatible with existing micro‑SIM cards.
Rating for Hearing Aids
- M3, T4
Mail Attachment Support
- Viewable document types
.jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel); .zip; .ics; .usdz (USDZ Universal)
System Requirements
- Apple ID (required for some features)
- Internet access
- Syncing with iTunes on a Mac or PC requires:
- Mac: OS X 10.11.6 or later
- PC: Windows 7 or later
- iTunes 12.8 or later on Mac and iTunes 12.9 or later on PC
Once your order has been processed, we'll verify your payment details. This can take up to 24 hours.
| Service | Delivery Schedule | Cost per Shipment |
| Australia Post | 1-3 days after dispatch Monday - Friday | $15 Express , $0 Standard |
General handling time for most orders is 1-2 working days. Once the item is dispatched, it should arrive within 2-3 working days as per Australia Post schedule.
All orders placed on the weekend including Friday will be dispatched on Monday
For those who live outside metro areas or regional centres, delivery may extend to 7 working days.
We'll email you tracking details for your order once it's been dispatched so you can stay up to date with your delivery.
Your Protection, Our Promise
Shopping for refurbished tech should feel as secure as buying new. That’s why every Phonebot device comes with comprehensive warranty coverage and hassle-free returns — because your confidence matters.
12-Month Warranty Coverage
Every refurbished device is protected for a full year from purchase. If something goes wrong, we’ll fix it, replace it, or refund it — your choice.
How to claim:
- Submit a warranty claim online
- Call us at +61 39 462 6936
- Email [email protected]
What’s covered:
- Hardware malfunctions and defects
- Battery health (guaranteed above 80% capacity)
- Electrical and mechanical failures
- Software issues related to hardware
What’s not covered:
- Accidental damage (drops, spills, cracks)
- Liquid damage or water exposure
- Unauthorized modifications or repairs
- Normal wear and tear
30-Day Change of Mind Returns
Not quite right? Return any device within 30 days for a full refund — no questions asked.
The process:
- Receive a prepaid return label instantly
- Pack your device securely
- Drop it at any Australia Post location
- Get your refund within 1–3 business days of receipt
Conditions:
- Device must be in the same condition as received
- All original accessories must be included
- No signs of damage or tampering
Battery Performance Guarantee
We stand behind every battery. All devices maintain at least 80% battery capacity, ensuring reliable all-day performance.
Our battery promise:
- iPhone 11 and older: 6-month battery warranty
- iPhone 12 and newer: 12-month battery warranty
- All other devices: Coverage per manufacturer standards
- Free battery replacement if health drops below 80% during warranty
Repair & Replacement Process
- Assessment — Our technicians diagnose the issue
- Solution — We offer repair, replacement, or refund
- Timeframe — 1–3 business days for processing
- Delivery — Free express shipping both ways
Important notes:
- Repairs use genuine or OEM-certified parts
- Replacements are same model or equivalent
- AMTA-blocked devices eligible for refund or replacement
- No courtesy devices during repair period
Data & Privacy Protection
Your responsibility:
- Back up all data before sending your device
- Perform a factory reset if possible
- Remove SIM cards and memory cards
Our commitment:
- We don’t access or retain customer data
- All returned devices undergo secure data wiping
- Privacy protected under Australian law
Shipping & Handling
Warranty claims:
- Free prepaid return labels provided
- Protective packaging included
- Tracked shipping both ways
- Insurance coverage included
Delivery issues:
- Report damage within 24 hours of delivery
- Photo evidence required for shipping damage
- Immediate replacement for courier-damaged items
Consumer Rights
This warranty is provided in addition to your rights under Australian Consumer Law. Nothing in these terms overrides your statutory protections.
Key protections:
- Guaranteed acceptable quality
- Fitness for disclosed purpose
- Match description provided
- Right to remedies for major failures
Device-Specific Notes
- iOS devices: Some models may have non-functional camera shutter sounds due to regional firmware. We'll offer a variant or full refund within 30 days if this affects you.
- International models: Phonebot sources globally to offer better prices. All devices work perfectly with Australian networks and come with local warranty support.
Need Help?
Learn more: Returns policy details
Call us: +61 39 462 6936
Email: [email protected]
Hours:
Monday to Friday: 9:30 am – 5:00 pm
Saturday & Sunday: 11:00 am – 4:00 pm
Live chat: Available during business hours
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Need help deciding?
Got a question? Need some help? For a quick and convenient way to get in touch, chat to us using your favorite messaging app!
Phonebot staff members are available to chat online, Monday to Friday: 9:30 am - 5:00 pm Saturday & Sunday: 11:00 am - 4:00 pm ( Australian Eastern Standard Time )
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