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Frequently Asked Questions

Are refurbished Apple products worth buying?

Yes. Refurbished Apple products deliver the same performance, same software updates, and same ecosystem integration as new devices at 30 to 50 percent lower cost. Professional refurbishment with warranty coverage removes the risks traditionally associated with buying pre-owned.


Is it safe to buy a refurbished iPhone?

From a verified retailer, yes. Professional refurbishment includes diagnostic testing, battery verification, data erasure, and warranty protection. The key is buying from retailers with transparent processes, clear grading systems, and proven customer satisfaction records.


How long will a refurbished iPhone last?

An iPhone typically lasts five to seven years with proper care. A refurbished iPhone 14 or iPhone 15 purchased today should remain fully functional through 2028 or beyond, with software support continuing for most of that period.


Does Apple sell refurbished iPhones in Australia?

No. Apple's Australian refurbished store offers MacBooks, Mac minis, Apple Watches, and some accessories, but not iPhones. Australian buyers seeking refurbished iPhones with warranty coverage need specialist retailers.


What is the difference between refurbished and second-hand?

Second-hand devices are sold as-is with no guaranteed testing, no warranty, and limited recourse if problems emerge. Refurbished devices undergo professional inspection, grading, and come with warranty protection. The testing and accountability make refurbished fundamentally different from private marketplace sales.


Which refurbished iPhone is best value in 2026?

The iPhone 15 series currently offers the strongest value. It includes USB-C, Dynamic Island, 48MP cameras, and full iOS 26 support at prices well below current-generation devices. For buyers wanting Apple Intelligence, the iPhone 15 Pro or iPhone 16 series are required.


Do refurbished iPhones come with warranty?

From reputable retailers, yes. Phonebot includes a 12-month warranty on all refurbished devices, covering defects in materials and workmanship with claims processed within Australia.


Can I return a refurbished iPhone if I'm not satisfied?

With Phonebot's 30-day change of mind policy, yes. If the device does not meet your expectations within 30 days, you can return it in its original condition for a full refund.