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Frequently Asked Questions

What is the best refurbished phone in Australia in 2025?

The iPhone 16, Samsung Galaxy S25, and Google Pixel 9 are the top refurbished picks, depending on your budget and brand preference.

Are refurbished phones in Australia unlocked?

Yes. Most refurbished phones sold in Australia, including those at Phonebot, are tested and unlocked to work with all major carriers.


How reliable is a refurbished phone?

Refurbished phones come in all shapes and sizes. But if there’s one thing they have in common is that they undergo rigorous testing and quality assurance checks to ensure they will last just as long as new phones.


Can I return a refurbished phone?

If you change your mind, don’t worry. We offer a 30-day change of mind policy and refunds on purchases made.


Do refurbished phones come with accessories?

Most refurbished phones come with essential accessories like a charging cable. However, it depends on the device and its grade, so be sure to check the product details before purchasing.