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Frequently Asked Questions

When does the Phonebot Easter sale start and end?

Our Easter 2026 sale has started and runs through to the end of Easter Monday, 6 April 2026

Are refurbished phones as good as new?

For performance, yes. Every device is inspected across 72 diagnostic points, repaired where needed, and fully wiped before listing. The grading system reflects cosmetic condition only, not how the device performs.

What do the condition grades mean?

Open Box means the device was returned unused or activated only briefly. Like New shows no visible signs of use. Grade A has minor marks not visible at arm's length. Grade B has visible cosmetic wear. All grades perform identically.

Do devices come with a warranty?

Yes. Every device sold through Phonebot includes up to a 12-month warranty, along with a 30-day change of mind policy.

Are the phones unlocked?

Yes. All smartphones are fully unlocked and compatible with Telstra, Optus, Vodafone, and all Australian MVNOs.