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Frequently Asked Questions

What does refurbished mean?

 A refurbished iPhone is pre-owned but cleaned, tested, and repaired. It’s different from second-hand because it comes with a warranty.

Is a refurbished iPhone reliable?

 Yes, as long as you buy from a trusted seller as this gives you the peace of mind that your device is reliable.

How do I check battery health before buying?

 Go to Settings → Battery → Battery Health & Charging. Above 85% is ideal. Many sellers list this in the product description

What’s the difference between refurbished and second-hand?

 Second-hand phones are sold as-is. Refurbished devices are restored, tested, and usually come with a warranty.


Do refurbished iPhones get iOS updates?

 Yes. Models like iPhone 11 and newer still receive updates in 2025.


How long does a refurbished iPhone last?

 With proper care, a refurbished iPhone can last  several years. Battery replacements or software updates can extend the life further.

Can refurbished iPhones be returned in Australia?

Most Australian sellers offer a 14–30 day return window. Always check the return policy.