HTC U Ultra (64GB) [Brand New]
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* Deliveries during the Covid-19 outbreak are taking longer than usual. Our delivery partners are experiencing 1-2 day delays due to high volumes.
HTC U Ultra
Meet
HTC U Ultra. The big screen 5.7” phone made for the brilliant U. It reflects U beautifully with its
sophisticated new liquid surface. It puts U on top, courtesy of a convenient new Dual Display. It
listens to U, adapting sound to your unique hearing. It even learns from U, becoming a companion that
evolves to get to know you better over time.
Reflects
U
HTC
U Ultra introduces a new, beautifully contoured, liquid surface that’s designed
to reflect the best you. Hold it up and you’ll appreciate the phone’s
symmetrical construction, and the way it transforms light as you turn it. To
achieve this extraordinary look, we developed an entirely new process where
colors bond to the glass in multiple layers to reflect light beautifully -
adding brilliance and depth from every angle. Then we mould the glass evenly
around the sides and edges, using extreme pressure and heat to mimic the
natural surface tension of liquid; folding and bending the surface to create a
perfect blend between metal and glass.
Learns
from U
Introducing
HTC Sense Companion1. The personal companion who is always learning from you,
and the things you do every day. It can suggest that you dress warmer and leave
a little earlier for work if snow is forecast; remind you to take a power bank
on longer trips; and even recommend a restaurant when you’re away for the
weekend and then book seats for you2. Best of all, it’s made to evolve and get
to know you better over time.
HTC
U Ultra comes with voice recognition built-in. So it’s able to recognize your
voice and respond even when your phone is asleep. Just say the word to to make
a phone call, send messages to friends, set an alarm to wake you up every day
or begin hands-free navigation
Puts
U on Top
Get
updated, not interrupted. HTC U Ultra introduces a second screen which gives
you the information you need, at your fingertips. The big 5.7” phablet sized
screen on this phone is great for regular day to day activity; while the new
second screen is perfect for fast, convenient access to the things you use the
most - like your top contacts, app shortcuts, event notifications and more.
Listens
to U
Every
person’s inner ear is as unique as their fingerprint. We all experience sound
differently. HTC USonic* analyzes your inner ears with a sonic pulse, and then
adapts to you. It’s like having a sound engineer in your phone; now you can
hear the details you were missing.
* Inbox accessories
may vary from country to country. Please check with an authorized retailer or
operator for availability.
Positions
U
HTC
U Ultra has four high-sensitivity omnidirectional mics that capture positional
sound in your video and audio recordings. Which means that now you can record
sound in 360 degrees for immersive audio that’s just like being there. It’s the
future of sound recording.
Captures
U
Every
phone camera claims to take great photos. Ours has proof. It builds on and
improves our highest rated camera yet, introduced in our flagship HTC 10, which
was awarded an industry leading DXOMark score of 88. You can get photos with
less blur, super-fast laser focus and new Phase Detection Auto Focus (PDAF) to
catch every moment and bigger pixels for better photos at night. Because good
things can happen in the dark.
Pick
the best U
Take
brilliant selfies anyway you like. The new selfie camera on HTC U Ultra lets
you easily switch between 16MP and UltraPixel™. Now you can choose between the
unparalleled 4x light sensitivity* that Ultra Pixel offers (perfect for
candlelit dinners), and the high resolution detail that 16MP provides.
* UltraPixel mode
is four times more sensitive to light than standard mode.
Connectivity | |
| 2G bands | GSM 850 / 900 / 1800 / 1900 |
|---|---|
| 3G bands | HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 |
| 4G bands | LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 17(700), 20(800), 28(700), 38(2600), 39(1900), 40(2300), 41(2500) |
| Speed | HSPA 42.2/5.76 Mbps, LTE-A (3CA) Cat11 600/50 Mbps |
| Bluetooth | 4.2, A2DP, LE |
| GPS | Yes, with A-GPS, GLONASS, BDS |
| NFC | Yes |
| SIM Type | Hybrid Dual SIM (Nano-SIM, dual stand-by) |
| USB | 3.1, Type-C 1.0 reversible connector |
| Wi-Fi | Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, DLNA, hotspot |
| Radio | No |
Display | |
| Resolution | 1440 x 2560 pixels, 16:9 ratio (~513 ppi density) |
| Size | 5.7 inches, 90.3 cm2 (~69.7% screen-to-body ratio) |
| Type | Super LCD5 capacitive touchscreen, 16M colors |
| Protection | Corning Gorilla Glass 5 (64 GB version) Secondary display, 160 x 1040 pixels, 2 inches |
Primary Camera | |
| Camera Type | 12 MP, f/1.8, 26mm (wide), 1/2.3", 1.55µm, PDAF, Laser AF, OIS |
| Features | Dual-LED dual-tone flash, panorama |
| Video | 2160p@30fps (24-bit/192kHz audio), 720p@120fps |
Secondary Camera | |
| Camera Type | 16 MP, f/2.0, 27mm (wide), 1/3.1", 1.0µm |
| Features | Auto-HDR |
| Video | 1080p@30fps |
Body | |
| Dimension & Weight | 162.4 x 79.8 x 8 mm, 170 g |
| Build | Glass front (Gorilla Glass 5 or Sapphire crystal), glass back, aluminum frame |
Performance | |
| Chipset | Qualcomm MSM8996 Snapdragon 821 (14 nm) |
| CPU | Quad-core (2x2.15 GHz Kryo & 2x1.6 GHz Kryo) |
| GPU | Adreno 530 |
General | |
| Operating System | Android 7.0 (Nougat), upgradable to Android 8.0 (Oreo) |
| Features | Fingerprint (front-mounted), accelerometer, gyro, proximity, compass Fast battery charging 18W (Quick Charge 3.0) |
Model | |
| Color | Brilliant Black, Ice White |
| Type | U Ultra |
Power | |
| Battery Type | Non-removable Li-Ion 3000 mAh battery |
Once your order has been processed, we'll verify your payment details. This can take up to 24 hours.
| Service | Delivery Schedule | Cost per Shipment |
| Australia Post | 1-3 days after dispatch Monday - Friday | $15 Express , $0 Standard |
General handling time for most orders is 1-2 working days. Once the item is dispatched, it should arrive within 2-3 working days as per Australia Post schedule.
All orders placed on the weekend including Friday will be dispatched on Monday
For those who live outside metro areas or regional centres, delivery may extend to 7 working days.
We'll email you tracking details for your order once it's been dispatched so you can stay up to date with your delivery.
Your Protection, Our Promise
Shopping for refurbished tech should feel as secure as buying new. That’s why every Phonebot device comes with comprehensive warranty coverage and hassle-free returns — because your confidence matters.
12-Month Warranty Coverage
Every refurbished device is protected for a full year from purchase. If something goes wrong, we’ll fix it, replace it, or refund it — your choice.
How to claim:
- Submit a warranty claim online
- Call us at +61 39 462 6936
- Email [email protected]
What’s covered:
- Hardware malfunctions and defects
- Battery health (guaranteed above 80% capacity)
- Electrical and mechanical failures
- Software issues related to hardware
What’s not covered:
- Accidental damage (drops, spills, cracks)
- Liquid damage or water exposure
- Unauthorized modifications or repairs
- Normal wear and tear
30-Day Change of Mind Returns
Not quite right? Return any device within 30 days for a full refund — no questions asked.
The process:
- Receive a prepaid return label instantly
- Pack your device securely
- Drop it at any Australia Post location
- Get your refund within 1–3 business days of receipt
Conditions:
- Device must be in the same condition as received
- All original accessories must be included
- No signs of damage or tampering
Battery Performance Guarantee
We stand behind every battery. All devices maintain at least 80% battery capacity, ensuring reliable all-day performance.
Our battery promise:
- iPhone 11 and older: 6-month battery warranty
- iPhone 12 and newer: 12-month battery warranty
- All other devices: Coverage per manufacturer standards
- Free battery replacement if health drops below 80% during warranty
Repair & Replacement Process
- Assessment — Our technicians diagnose the issue
- Solution — We offer repair, replacement, or refund
- Timeframe — 1–3 business days for processing
- Delivery — Free express shipping both ways
Important notes:
- Repairs use genuine or OEM-certified parts
- Replacements are same model or equivalent
- AMTA-blocked devices eligible for refund or replacement
- No courtesy devices during repair period
Data & Privacy Protection
Your responsibility:
- Back up all data before sending your device
- Perform a factory reset if possible
- Remove SIM cards and memory cards
Our commitment:
- We don’t access or retain customer data
- All returned devices undergo secure data wiping
- Privacy protected under Australian law
Shipping & Handling
Warranty claims:
- Free prepaid return labels provided
- Protective packaging included
- Tracked shipping both ways
- Insurance coverage included
Delivery issues:
- Report damage within 24 hours of delivery
- Photo evidence required for shipping damage
- Immediate replacement for courier-damaged items
Consumer Rights
This warranty is provided in addition to your rights under Australian Consumer Law. Nothing in these terms overrides your statutory protections.
Key protections:
- Guaranteed acceptable quality
- Fitness for disclosed purpose
- Match description provided
- Right to remedies for major failures
Device-Specific Notes
- iOS devices: Some models may have non-functional camera shutter sounds due to regional firmware. We'll offer a variant or full refund within 30 days if this affects you.
- International models: Phonebot sources globally to offer better prices. All devices work perfectly with Australian networks and come with local warranty support.
Need Help?
Learn more: Returns policy details
Call us: +61 39 462 6936
Email: [email protected]
Hours:
Monday to Friday: 9:30 am – 5:00 pm
Saturday & Sunday: 11:00 am – 4:00 pm
Live chat: Available during business hours
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Need help deciding?
Got a question? Need some help? For a quick and convenient way to get in touch, chat to us using your favorite messaging app!
Phonebot staff members are available to chat online, Monday to Friday: 9:30 am - 5:00 pm Saturday & Sunday: 11:00 am - 4:00 pm ( Australian Eastern Standard Time )
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