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Samsung Galaxy A10e Dual Sim (32GB) [Grade A]
Model: Global Models SM-A102U/SM-A102N
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A Grade - Excellent condition with minimal cosmetic marks invisible at arm's length. Fully tested to OEM standards with 80-85%+ battery health verified. Our bestselling grade, premium quality meets smart value.
Battery performance guaranteed
What's inside the box:
USB Charging Cable
Quantity:
A$179
Free Shipping Dispatched within 24 hours
Order before midnight to receive it by Mon 10 NovMetro areas only. Some regional areas might take longer to deliver.
* Deliveries during the Covid-19 outbreak are taking longer than usual. Our delivery partners are experiencing 1-2 day delays due to high volumes.
Samsung Galaxy A10e Dual Sim (32GB) [Grade A]
Right-Sized Screen
The 5.83-inch display gives you a good viewing experience without the high cost of larger phones. Everything looks clear whether you're reading messages or watching videos. Practical screen size that works for everyone.
Good Camera Features
Take decent photos for social media and memories with the 8MP camera that performs well in normal lighting. Front camera works fine for video calls and quick selfies. Solid camera performance at this price point.
All-Day Battery
The 3000mAh battery easily handles a full day of typical phone use including calls, texts, and apps. No need to worry about charging during busy days. Reliable power that keeps you connected.
Steady Performance
Run your favorite apps smoothly with the Octa-core processor that handles basic tasks efficiently. Social media, messaging, and web browsing work without issues. Performance that meets daily needs.
Smart Storage
Start with 32GB for your essential apps and expand easily when needed with affordable memory cards. Keep photos, music, and apps without running out of space. Flexible storage solution.
Verified Quality
Our detailed 72-point testing process ensures every component functions correctly before delivery. We verify camera quality, battery life, and overall performance. Comes with our standard 12-month warranty.
Connectivity | |
| 2G bands | GSM 850 / 900 / 1800 / 1900 |
|---|---|
| 3G bands | HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 |
| 4G bands | 2, 4, 5, 12, 13, 25, 26, 41, 71 |
| Speed | HSPA 42.2/5.76 Mbps, LTE Cat4 150/50 Mbps |
| Bluetooth | 5.0, A2DP, LE |
| GPS | Yes, with A-GPS, GLONASS, GALILEO |
| NFC | No |
| SIM Type | Dual Sim |
| USB | USB Type-C 2.0 |
| Wi-Fi | Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, hotspot |
| Radio | No |
Display | |
| Resolution | 720 x 1560 pixels, 19.5:9 ratio (~295 ppi density) |
| Size | 5.83 inches, 83.4 cm2 (~81.4% screen-to-body ratio) |
| Type | PLS TFT |
Memory | |
| Capacity | 32GB 2GB RAM eMMC 5.1 |
| Card Slot | microSDXC (dedicated slot) |
Primary Camera | |
| Camera Type | 8 MP, f/1.9, AF |
| Features | Accelerometer, proximity |
| Video | 1080p@30fps |
Secondary Camera | |
| Camera Type | 5 MP |
Body | |
| Dimension & Weight | 147.3 x 69.6 x 8.4 mm, 141 g |
| Build | Glass front, plastic back, plastic frame |
Performance | |
| Chipset | Exynos 7884 (14 nm) |
| CPU | Octa-core (2x1.6 GHz Cortex-A73 & 6x1.35 GHz Cortex-A53) |
| GPU | Mali-G71 MP2 |
General | |
| Operating System | Android 9.0 (Pie) |
Model | |
| Color | Black |
| Type | SM-A102U1 |
Power | |
| Battery Type | Li-Ion 3000 mAh, non-removable |
Once your order has been processed, we'll verify your payment details. This can take up to 24 hours.
| Service | Delivery Schedule | Cost per Shipment |
| Australia Post | 1-3 days after dispatch Monday - Friday | $15 Express , $0 Standard |
General handling time for most orders is 1-2 working days. Once the item is dispatched, it should arrive within 2-3 working days as per Australia Post schedule.
All orders placed on the weekend including Friday will be dispatched on Monday
For those who live outside metro areas or regional centres, delivery may extend to 7 working days.
We'll email you tracking details for your order once it's been dispatched so you can stay up to date with your delivery.
Your Protection, Our Promise
Shopping for refurbished tech should feel as secure as buying new. That’s why every Phonebot device comes with comprehensive warranty coverage and hassle-free returns — because your confidence matters.
12-Month Warranty Coverage
Every refurbished device is protected for a full year from purchase. If something goes wrong, we’ll fix it, replace it, or refund it — your choice.
How to claim:
- Submit a warranty claim online
- Call us at +61 39 462 6936
- Email [email protected]
What’s covered:
- Hardware malfunctions and defects
- Battery health (guaranteed above 80% capacity)
- Electrical and mechanical failures
- Software issues related to hardware
What’s not covered:
- Accidental damage (drops, spills, cracks)
- Liquid damage or water exposure
- Unauthorized modifications or repairs
- Normal wear and tear
30-Day Change of Mind Returns
Not quite right? Return any device within 30 days for a full refund — no questions asked.
The process:
- Receive a prepaid return label instantly
- Pack your device securely
- Drop it at any Australia Post location
- Get your refund within 1–3 business days of receipt
Conditions:
- Device must be in the same condition as received
- All original accessories must be included
- No signs of damage or tampering
Battery Performance Guarantee
We stand behind every battery. All devices maintain at least 80% battery capacity, ensuring reliable all-day performance.
Our battery promise:
- iPhone 11 and older: 6-month battery warranty
- iPhone 12 and newer: 12-month battery warranty
- All other devices: Coverage per manufacturer standards
- Free battery replacement if health drops below 80% during warranty
Repair & Replacement Process
- Assessment — Our technicians diagnose the issue
- Solution — We offer repair, replacement, or refund
- Timeframe — 1–3 business days for processing
- Delivery — Free express shipping both ways
Important notes:
- Repairs use genuine or OEM-certified parts
- Replacements are same model or equivalent
- AMTA-blocked devices eligible for refund or replacement
- No courtesy devices during repair period
Data & Privacy Protection
Your responsibility:
- Back up all data before sending your device
- Perform a factory reset if possible
- Remove SIM cards and memory cards
Our commitment:
- We don’t access or retain customer data
- All returned devices undergo secure data wiping
- Privacy protected under Australian law
Shipping & Handling
Warranty claims:
- Free prepaid return labels provided
- Protective packaging included
- Tracked shipping both ways
- Insurance coverage included
Delivery issues:
- Report damage within 24 hours of delivery
- Photo evidence required for shipping damage
- Immediate replacement for courier-damaged items
Consumer Rights
This warranty is provided in addition to your rights under Australian Consumer Law. Nothing in these terms overrides your statutory protections.
Key protections:
- Guaranteed acceptable quality
- Fitness for disclosed purpose
- Match description provided
- Right to remedies for major failures
Device-Specific Notes
- iOS devices: Some models may have non-functional camera shutter sounds due to regional firmware. We'll offer a variant or full refund within 30 days if this affects you.
- International models: Phonebot sources globally to offer better prices. All devices work perfectly with Australian networks and come with local warranty support.
Need Help?
Learn more: Returns policy details
Call us: +61 39 462 6936
Email: [email protected]
Hours:
Monday to Friday: 9:30 am – 5:00 pm
Saturday & Sunday: 11:00 am – 4:00 pm
Live chat: Available during business hours
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Need help deciding?
Got a question? Need some help? For a quick and convenient way to get in touch, chat to us using your favorite messaging app!
Phonebot staff members are available to chat online, Monday to Friday: 9:30 am - 5:00 pm Saturday & Sunday: 11:00 am - 4:00 pm ( Australian Eastern Standard Time )
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