Shop For Products

Frequently Asked Questions

Are refurbished Samsung phones reliable?

Yes! All refurbished Samsung phones at Phonebot undergo a 72-point inspection and come with a 12-month warranty.

Will I get Android updates on a used Galaxy?

Yes, Samsung offers 4-5 years of software updates for most models, ensuring your phone stays current.

What’s the difference between used and refurbished?

Refurbished phones are professionally inspected, cleaned, and repaired if necessary. Used phones are sold as-is, often without warranties.

Are refurbished Samsung phones unlocked and compatible with Australian carriers?

Yes. Every refurbished Samsung phone sold by Phonebot is factory unlocked and works with all major Australian networks, including Telstra, Optus, and Vodafone. Simply insert your SIM card and you’re ready to go, no restrictions, no hidden carrier locks.

How long does delivery take for refurbished Samsung phones in Australia?

Orders placed through Phonebot are dispatched within 24 hours and delivered Australia-wide via free tracked shipping. Depending on your location, most customers receive their refurbished Samsung phones within 2–5 business days. Express delivery options are also available at checkout for faster turnaround.