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Frequently Asked Questions

What are the best mobile phone deals available right now?

Currently, the iPhone 16 starts at A$1,049, and the Samsung Galaxy S25 is available from A$7899. Check out our site for the latest deals on these and other popular models!

Should I buy a new or refurbished phone?

Refurbished phones offer great savings and come with warranties. If you're budget-conscious, a certified refurbished phone is an excellent choice for high-quality devices at a lower price.

What are the benefits of trading in my old phone?

Trading in your old phone can help reduce the cost of your new device. You can receive credit or cash, and many carriers and retailers offer trade-in promotions.

What should I check when buying a secondhand phone?

Check for a good physical condition, verify battery health, use the IMEI number to confirm the phone's history, and ensure it has a return policy or warranty in place.

Are there any hidden fees when buying a phone from Phonebot?

At Phonebot, we don't charge any hidden fees. The price you see is the price you pay, no activation fees or unexpected charges. Accessories may be purchased separately if needed.